At UrbanPro, we understand the importance of storage capacity in facilitating your teaching needs. Your total storage, encompassing Class Recordings, Course Content, and Chat Attachments, is a pivotal aspect of your journey on our platform. To ensure you make the most of this resource without worry, here’s a breakdown of storage limits based on your plan:
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Free Plan Tutor: 2 GB storage
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Starter Plan Tutor: 10 GB storage
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Pro Plan Tutor: 20 GB storage
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Business Plan Tutor: 30 GB storage
Understanding the Components of Storage :
Class Recordings:
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Demo Class Recordings: Preserved for a minimum retention period of 3 months.
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Regular Class Recordings: Safeguarded with a minimum retention period of 12 months.
Course Content:
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Educational materials include notes, documents, and videos you share with your students.
Chat Attachments:
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Enhance communication through attachments shared in the chat, ranging from insightful class recordings to essential documents.
Checking Your Storage Usage
You can keep track of your storage usage within your UrbanPro account settings. Here’s how:
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Log in to your UrbanPro account.
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Navigate to the Account Menu and open the Sub Menu My Membership.
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Look for the Storage Usage section to view your current usage.
Efficiently managing your storage is not just a necessity but a seamless process. Adjust retention settings for recordings based on relevance, keeping Demo Class Recordings for a minimum of 3 months and Regular Class Recordings for 12 months. Optimise your course content by using compressed formats for videos or documents. These straightforward steps ensure you effortlessly maximise your space and teaching experience.
Exceeding Storage Limits? No Worries.
If your stored data exceeds the allocated capacity in your UrbanPro plan, rest assured we have a simple solution. An Excess Usage Charge of 10 coins per additional gigabyte per month ensures that you can continue using UrbanPro seamlessly. Our flexible approach means you can focus on what truly matters – delivering an exceptional teaching experience.
Our support team is just a click away for personalised assistance or any queries related to storage management.
